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Management credibility scorecard

Intuit (INTU)

6 quarters tracked (Q3'25 to Q4'26) · latest call August 25, 2026
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83%
Kept of 23 resolved
19
Kept or exceeded
4
Missed
9
Still pending
Share count, 3 yrs/yr · flat

Score History

QuarterCall dateDisclosureFinancial qualityKeptMissed
Q4'26August 25, 20263/123 medium, 2 low flags11Call sheet →
Q3'26May 20, 20265/121 high, 5 medium, 2 low flags12Call sheet →
Q2'26February 26, 20263/121 high, 5 medium, 2 low flags41Call sheet →
Q1'26November 20, 20259/123 medium, 5 low flags30Call sheet →
Q4'25August 21, 202510/126 low flags50Call sheet →
Q3'25May 22, 20259/122 medium, 6 low flags50Call sheet →
Disclosure: the 6-item rubric, each scored 0-2, out of 12. Financial quality: flagged indicators by severity. Kept and missed count the prior-quarter promises scored on that call.

Promise Ledger · All Quarters

MarkedStatusPromise
Q4'26MissedScale direct sales team by ~30% to drive new customer growth
Q3 announced scaling, but Q4 customer growth slowed to 3% YoY, suggesting the hire‑driven pipeline underperformed
Q4'26DeliveredReduce full‑time workforce by 17% to become leaner and faster
Quarter‑end headcount reductions were referenced in Q3 and reiterated in Q4; consistent narrative indicates execution
Q3'26MissedTurboTax growth of 8%
Guiding to 7% for full year, down from 8% prior guide
Q3'26PendingOnline ecosystem revenue growth of 14-15% for GBSG
Tracking at 15% but deceleration concerning
Q3'26MissedMailchimp return to double-digit growth
Pushed beyond FY26; essentially abandoned as growth driver
Q3'26PendingConstruction edition for IES as first industry-specific solution
Mentioned but no customer counts or revenue impact disclosed
Q3'26PendingQuickBooks Workforce launch transforming HCM
Launched but no adoption metrics provided yet
Q3'26DeliveredExpand direct sales team by approximately 30%
Confirmed expansion underway with productivity gains continuing
Q2'26DeliveredIES productivity gains from dedicated sales team
Contracts up 50% QoQ, expanding team by 30%
Q2'26DeliveredExpanding local presence with AI-powered virtual and in-person filing
600 centers now operational, 5.1M visitors already
Q2'26DeliveredContinue to be in market each quarter with buybacks
$961M repurchased, actually increasing program
Q2'26DeliveredDesktop ecosystem revenue to grow low single digits in fiscal 2026
Q2 at 10% but maintaining full-year low single digit guide
Q2'26PendingIntuit Intelligence to be GA soon
No mention of GA timeline this quarter, 'soon' undefined
Q2'26MissedMailchimp to achieve double-digit growth exiting fiscal 2026
Pushed to 'beyond fiscal 2026', effectively abandoned near-term target
Q1'26DeliveredCredit Karma 10-15% long-term revenue growth
Q1 at 15%, right in the target range despite tougher comps
Q1'26PendingGlobal Business Solutions 15-20% long-term revenue growth
Q1 at 18% ex-Mailchimp, within range but slowing from Q4
Q1'26PendingTurboTax Live 15-20% long-term revenue growth rate
Q1 not representative but innovation pipeline suggests confidence maintained
Q1'26ExceededAI agents driving strong customer engagement above expectations
2.8M customers with 80%+ repeat engagement vs internal expectations
Q1'26DeliveredIES quarterly product releases to rapidly penetrate TAM
July release launched with AI agents, multi-entity improvements delivered
Q1'26PendingMailchimp to exit fiscal 2026 growing double digits
Still down slightly in Q1, but management reaffirmed timeline confidence
Q4'25PendingTake several quarters to deliver improved outcomes at scale for Mailchimp
Still working through the turnaround, now with more specific Q4 2026 timeline
Q4'25ExceededCredit Karma revenue growth of 28% (raised from 5-8%)
Delivered 32% growth, well above raised guidance
Q4'25DeliveredDesktop Ecosystem revenue to grow in the mid-single digits in fiscal 2025
Delivered 5% growth for the full year
Q4'25DeliveredGBSG revenue in the upper band of previous guidance, representing 16% revenue growth
Delivered 16% growth as guided
Q4'25DeliveredOnline Ecosystem revenue to grow approximately 20% in fiscal 2025
Delivered exactly 20% growth for the full year
Q4'25DeliveredOnline Ecosystem revenue growth to accelerate to approximately 21% in Q4
Delivered exactly 21% growth in Q4
Q3'25ExceededStrong tax season funnel with assisted category focus
47% Live revenue growth vs 15-20% long-term target - massive outperformance
Q3'25DeliveredIES momentum building week-to-week
January contracts 2x November, accountants driving 15% of deals
Q3'25PendingSeveral quarters to improve Mailchimp outcomes
No progress - revenue flat, still saying 'several quarters' with no new timeline
Q3'25ExceededCredit Karma 5-8% revenue growth for FY25
Massive beat - raised to 28% growth, 2000-2300bp above original guidance
Q3'25DeliveredOnline ecosystem revenue ~20% growth in FY25
Maintaining 20% despite Mailchimp headwinds, with acceleration to 21% in Q4
Q3'25ExceededConsumer Group 7-8% revenue growth for FY25
Raised to 10% growth - beat by 200-300bp due to tax outperformance
Each row is a promise from the prior call, scored against the quarter in "Marked". Kept-promise rate counts resolved promises only; pending is excluded.
Promise-kept rate counts resolved promises only (pending excluded).
Scores, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.

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