| Quarter | Call date | Disclosure | Financial quality | Kept | Missed | |
|---|---|---|---|---|---|---|
| Q2'26 | August 5, 2026 | 5/12 | 3 high, 3 medium, 2 low flags | 3 | 1 | Call sheet → |
| Q1'26 | May 7, 2026 | 9/12 | 1 high, 3 medium, 3 low flags | 4 | 0 | Call sheet → |
| Q4'25 | February 11, 2026 | 8/12 | 3 medium, 4 low flags | 6 | 1 | Call sheet → |
| Marked | Status | Promise |
|---|---|---|
| Q2'26 | Pending | Expect to deliver two points of operating margin expansion in 2026 Full year not yet complete; Q2 non-GAAP operating margin expansion came in at three points year-over-year, ahead of the two-point full-year target set last quarter. |
| Q2'26 | Pending | FY2026 revenue guidance of $3.7-3.708 billion Full year not yet complete; guidance was cut to $3.678-3.686 billion this quarter. |
| Q2'26 | Pending | Net new ARR growth to be in excess of constant currency revenue growth for full year 2026 Full year not yet complete; management reversed the framing this quarter to expect net new ARR below CC revenue growth, a significant downward revision. |
| Q2'26 | Pending | FY2026 net revenue retention to expand 1-2 points year over year Full year not yet complete; management revised the expectation down to roughly flat on this call, a cut rather than a confirmed miss. |
| Q2'26 | Exceeded | Q2 non-GAAP EPS of $3.00-3.02 Actual Q2 non-GAAP EPS was $3.26, well above the guided range. |
| Q2'26 | Exceeded | Q2 non-GAAP operating income of $173-174 million, 19% margin Actual Q2 non-GAAP operating margin was 20%, one point above the guided margin. |
| Q2'26 | Exceeded | Q2 revenue guidance of $897-898 million, up 18% as-reported/16% CC Actual Q2 revenue grew 20% as-reported and 17% CC, both above the guided growth rates. |
| Q2'26 | Missed | Continue to expect quarterly net additions in the $9,000 to $10,000 range Q2 actual net adds were 7,000, explicitly stated by management as below the 9,000-10,000 expectation. |
| Q1'26 | Delivered | Credits and core seats as emerging growth levers Both showing strong adoption, though sales motion disrupted |
| Q1'26 | Exceeded | 20-22% non-GAAP operating margin range for 2027 Now guiding 21% for 2026, ahead of schedule |
| Q1'26 | Exceeded | Net customer additions 9,000-10,000 range Q1 delivered 10.8K, above target |
| Q1'26 | Delivered | Low to mid-single digit ASRPC growth in constant currency Q1 at +2pts CC, within range |
| Q1'26 | Pending | NRR expansion of 1-2 points in 2026 Q1 at 103% gives room, but sequential decline concerning |
| Q1'26 | Pending | Net new ARR growth to outpace constant currency revenue growth for full year 2026 Reaffirmed despite Q1 miss - critical to watch |
| Q4'25 | Exceeded | AI agent adoption gaining traction Customer Agent +29% to 8K+ customers, Prospecting Agent +56% to 10K+ customers |
| Q4'25 | Delivered | Multi-hub adoption momentum continuing 62% of Pro Plus new customers land multi-hub, 40% of base has 4+ hubs |
| Q4'25 | Pending | Credits consumption will scale as emerging lever Some usage beyond included credits but still 'early days'-scaling not yet proven |
| Q4'25 | Delivered | Continue to see strength upmarket with deals >$5K MRR Deals >$5K grew 33%, though decelerated from Q3's 35% |
| Q4'25 | Missed | Q4 revenue $828-830M Actual appears to be above $830M based on 18.2% YoY growth vs guidance midpoint |
| Q4'25 | Delivered | ASRPC growth roughly 1 point in Q4 ASRPC up 1 point YoY in constant currency as guided |
| Q4'25 | Delivered | Net additions in 9K-10K range for Q4 9,800 net adds in Q4, within guided range |
| Q4'25 | Delivered | Step-up in net revenue retention in Q4 for couple point improvement full year NRR hit 105% in Q4, full year 103.5% vs 101.8% prior-delivered the promised improvement |
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