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Management credibility scorecard

Wayfair (W)

4 quarters tracked (Q3'25 to Q2'26) · latest call August 4, 2026
Get the next W call sheet
96%
Kept of 24 resolved
23
Kept or exceeded
1
Missed
4
Still pending
Share count, 3 yrs/yr · heavy diluter

Score History

QuarterCall dateDisclosureFinancial qualityKeptMissed
Q2'26August 4, 20267/122 high, 3 medium, 2 low flags70Call sheet →
Q1'26April 30, 20269/123 medium, 7 low flags61Call sheet →
Q4'25February 19, 202610/122 medium, 5 low flags40Call sheet →
Q3'25October 28, 202510/122 medium, 5 low flags60Call sheet →
Disclosure: the 6-item rubric, each scored 0-2, out of 12. Financial quality: flagged indicators by severity. Kept and missed count the prior-quarter promises scored on that call.

Promise Ledger · All Quarters

MarkedStatusPromise
Q2'26Pending'No, we're absolutely on track to get to 10%-plus EBITDA over time'
Multi-year target with no fiscal-year deadline attached; remains pending by definition, reaffirmed this quarter as well north of 10% without a new date.
Q2'26DeliveredThird Wayfair store (Columbus) expected to open 'this summer,' fourth (Denver) in November
Columbus opened earlier in the summer and Denver is now guided to open this fall, broadly consistent though Denver's month shifted slightly from the specific reference to the softer 'fall.'
Q2'26PendingManagement said 'at some point, we need to update the bridge for you all with the updates we have now' regarding the EBITDA margin bridge
Not delivered this quarter; management only acknowledged the timing and cadence has shifted without providing an updated bridge.
Q2'26DeliveredQ2 2026 CapEx guided to $55M-$65M
Actual CapEx was $59M, within the guided range.
Q2'26DeliveredQ2 2026 adjusted EBITDA margin guided to 6%-7%
Actual adjusted EBITDA margin was 6.9%, near the top of the guided range.
Q2'26DeliveredQ2 2026 SOTG&A guided to $360M-$370M
Actual SOTG&A was $361M, within the guided range.
Q2'26ExceededQ2 2026 contribution margin guided to roughly 15%
Actual contribution margin was 15.3%, slightly above guide.
Q2'26DeliveredQ2 2026 gross margin guided to 29.5%-30.5%
Actual gross margin landed at 30.0%, within the guided range.
Q2'26ExceededQ2 2026 revenue growth guided to mid-single digits
Actual Q2 net revenue growth came in at 7.5%, above the mid-single-digit guide.
Q1'26MissedGross margin likely at low end of 30-31% range
Now guiding below 30% for first time - significant shift
Q1'26DeliveredEBITDA dollars grow faster than revenue
Maintained pattern of EBITDA margin expansion
Q1'26DeliveredContinue taking market share at accelerating rate
Share spread now high single digits vs category down low single digits
Q1'26DeliveredQ1 adjusted EBITDA margin 4.5-5.5% range
Hit 5.2%, at high end of range
Q1'26ExceededMid-single digit Q1 revenue growth guidance
Delivered 7.4% vs mid-single digit guide
Q1'26DeliveredOpen Atlanta store 'early this year'
Opened in April, outperforming Chicago opening - strong execution
Q1'26DeliveredLaunch Wayfair Rewards in Canada and UK 'in the months ahead'
Canada launched last month, UK launched couple weeks ago - rare on-time execution
Q4'25DeliveredPhysical retail profitable expansion
Chicago showing sustained 30% DMA outperformance after 1.5 years
Q4'25DeliveredMeaningful AI deployment across operations
Multiple AI implementations across catalog, customer service, operations
Q4'25ExceededQ4 adjusted EBITDA 5.5-6.5% margin
Delivered 6.7%, at high end of range
Q4'25ExceededQ4 revenue mid-single digit growth
Delivered 6.9% reported, 7.8% ex-Germany vs mid-single digit guide
Q4'25PendingWayfair Rewards expanding to Canada/UK in 2026
Reconfirmed launch plans
Q4'25PendingAtlanta store opening early 2026
Reaffirmed timeline, on track
Q3'25DeliveredPhysical retail expansion replicating Chicago success
Added Denver store, quantified Chicago impact: 50%+ kitchen accessories, 35%+ bathroom
Q3'25DeliveredTechnology replatforming completing to unlock developer velocity
Fiona detailed multiple shipped AI features enabled by completed platform work
Q3'25ExceededAdvertising spend in 11-12% range going forward from Q2
Came in at 10.6%, guided to 11-12% for Q4 acknowledging Q3 had one-time benefits
Q3'25DeliveredEBITDA growth faster than revenue growth going forward
70% EBITDA growth vs 9% revenue growth, confirmed this continues into 2026
Q3'25DeliveredImprove financial position and business strength
Net leverage down to 2.8x from 4x+, retired most 2025/2026 debt early
Q3'25ExceededDrive profitable growth through market share gains in challenging market
9% revenue growth with 70% EBITDA growth and margin expansion exceeds expectations
Each row is a promise from the prior call, scored against the quarter in "Marked". Kept-promise rate counts resolved promises only; pending is excluded.
Promise-kept rate counts resolved promises only (pending excluded).
Scores, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.

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