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Management credibility scorecard

ETSY

4 quarters tracked (Q3'25 to Q2'26) · latest call August 6, 2026
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100%
Kept of 16 resolved
16
Kept or exceeded
0
Missed
2
Still pending
Share count, 3 yrs/yr · accretor

Score History

QuarterCall dateDisclosureFinancial qualityKeptMissed
Q2'26August 6, 20267/124 medium, 2 low flags00Call sheet →
Q1'26April 29, 20269/121 high, 3 medium, 2 low flags60Call sheet →
Q4'25February 19, 20269/121 high, 5 medium, 2 low flags50Call sheet →
Q3'25October 29, 202510/122 medium, 4 low flags50Call sheet →
Disclosure: the 6-item rubric, each scored 0-2, out of 12. Financial quality: flagged indicators by severity. Kept and missed count the prior-quarter promises scored on that call.

Promise Ledger · All Quarters

MarkedStatusPromise
Q1'26DeliveredDrive meaningful GMS through owned marketing channels
Push and email clicks up 25%+ while maintaining volume discipline
Q1'26ExceededExpand agentic shopping partnerships beyond OpenAI
Added Microsoft Copilot, Google, and Stripe partnerships as promised
Q1'26DeliveredImprove customer support satisfaction for buyers and sellers
Seller satisfaction up 15.5% since last year, buyer satisfaction improving
Q1'26DeliveredFocus on four strategic priorities: discovery, matching, loyalty, human connection
Showed specific progress in discovery (app growth) and matching (AI tools)
Q1'26DeliveredPositive YoY GMS comparisons in each quarter of 2026
Q1 delivered +5.5% growth, maintaining commitment for full year
Q1'26DeliveredReturn Etsy marketplace to growth in Q4 2025
Achieved +0.1% YoY growth, first positive comparison since Q3 2023
Q4'25PendingStabilize active buyer decline trends
Improved from -5% to -3% YoY but still declining, needs positive growth
Q4'25ExceededFurther development of agentic partnerships
Added Microsoft Copilot, Google, and Stripe beyond initial OpenAI
Q4'25DeliveredImproving buyer acquisition and reactivation
17.2M combined new/reactivated buyers, first growth in 2+ years
Q4'25DeliveredApp GMS outperforming non-app by meaningful margin
Q3 promised 13 percentage points outperformance, Q4 delivered 6.6% growth
Q4'25DeliveredContinue sequential improvement in GMS trends
300 bps improvement Q2 to Q3, maintained momentum Q3 to Q4
Q4'25DeliveredReturn core marketplace to growth
Achieved +0.1% YoY GMS growth in Q4, first positive quarter in 4 years
Q3'25DeliveredMaking meaningful shifts in brand media mix by Q4 (from Q2)
Linear TV down to low single digits from 1/3 of spend, streaming up to 65%
Q3'25ExceededContinue to see sequential improvement in GMS comparisons (from Q2)
Delivered 300bps improvement with Q4 guidance suggesting continued progress
Q3'25DeliveredEvolving Etsy Insider loyalty program by holiday season (from Q2)
V2 program launching with expanded buyer set and 5% credit back structure
Q3'25DeliveredSubstantially improved matching models (from Q2)
New ML models showing double-digit engagement increases and conversion gains
Q3'25DeliveredImproved app navigation and better buyer-seller conversations by pre-holiday (from Q2)
App redesign completed with measurable engagement improvements
Q3'25PendingBy year-end, nearly every e-mail/push communication will be personalized (from Q2)
On track - moved from 40% in Q2 with specific year-end target maintained
Each row is a promise from the prior call, scored against the quarter in "Marked". Kept-promise rate counts resolved promises only; pending is excluded.
Promise-kept rate counts resolved promises only (pending excluded).
Scores, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.

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