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Management credibility scorecard

DexCom (DXCM)

3 quarters tracked (Q4'25 to Q2'26) · latest call July 30, 2026
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82%
Kept of 11 resolved
9
Kept or exceeded
2
Missed
7
Still pending
Share count, 3 yrs/yr · flat

Score History

QuarterCall dateDisclosureFinancial qualityKeptMissed
Q2'26July 30, 20266/124 medium, 4 low flags12Call sheet →
Q1'26April 30, 20268/121 medium, 5 low flags30Call sheet →
Q4'25February 12, 202610/128 low flags50Call sheet →
Disclosure: the 6-item rubric, each scored 0-2, out of 12. Financial quality: flagged indicators by severity. Kept and missed count the prior-quarter promises scored on that call.

Promise Ledger · All Quarters

MarkedStatusPromise
Q2'26DeliveredContinue to bring G7 15-day to rest of international markets
Health Canada approval achieved, but only one market so far
Q2'26MissedSmart Basal broader launch throughout the year
Still in pilot with KOLs, no broader launch mentioned
Q2'26PendingWe'll start with a smaller number [of countries for Stello] and then continue to expand
No countries announced yet despite Q2 being half over
Q2'26PendingLaunch Stello internationally in 2026
Still saying 'second half of 2026' with no specific countries named
Q2'26MissedGlobal record new patient quarter this quarter
Q2 was 'in line with' Q1 record, not a new record despite 15-day and expanded coverage
Q2'26PendingNearly 50% will be converted by the end of the year over to this new 15-day product
Tracking to plan per management but no actual percentage disclosed this quarter
Q1'26PendingInternational expansion and new product launches
Stelo international launch planned for 2026, new CGM system mentioned but no details
Q1'26PendingStelo app redesign and enhanced features
Complete redesign launching 'in coming weeks' with AI insights
Q1'26DeliveredMyDexcom enhanced digital support system
Launched and 'significantly streamlining customer support experience'
Q1'26PendingSmart Basal early access launch in February
Still in pilot phase with KOLs, broader launch pushed to 'throughout the year'
Q1'26DeliveredImproved sensor survivability and customer experience
New patch technology cleared and reaching market, NPS scores improved
Q1'26DeliveredG7 15-day broad rollout across all US channels
Completed in early January 2026 as promised
Q4'25PendingStelo international extensions in short order
Still vague timing, no specific countries or dates provided
Q4'25ExceededRCT readout early next year for type 2 non-insulin
Timeline moved up to 'towards the middle of this year' - faster than promised
Q4'25DeliveredAddress deployment challenges identified earlier in year
Management claims issues resolved with complaint rates improving
Q4'25DeliveredTaper back investment in expedited shipping by end of Q3
Reestablished ocean freight in Q4 as planned
Q4'25DeliveredContinue to improve scrap rates in the coming months
Confirmed continued improvement with sequential gross margin recovery
Q4'25DeliveredBroader G7 15-day rollout in the coming weeks
Available across all US channels as of early January - delivered on schedule
Each row is a promise from the prior call, scored against the quarter in "Marked". Kept-promise rate counts resolved promises only; pending is excluded.
Promise-kept rate counts resolved promises only (pending excluded).
Scores, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.

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