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Management credibility scorecard

Costco Wholesale (COST)

5 quarters tracked (Q3'25 to Q4'26) · latest call September 24, 2026
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86%
Kept of 21 resolved
18
Kept or exceeded
3
Missed
6
Still pending
Share count, 3 yrs/yr · flat

Score History

QuarterCall dateDisclosureFinancial qualityKeptMissed
Q4'26September 24, 20268/121 high, 2 medium, 3 low flags21Call sheet →
Q2'26March 5, 20269/122 medium, 5 low flags40Call sheet →
Q1'26December 11, 202511/124 medium, 4 low flags51Call sheet →
Q4'25September 25, 20259/121 high, 4 medium, 2 low flags41Call sheet →
Q3'25May 29, 20258/123 medium, 5 low flags30Call sheet →
Disclosure: the 6-item rubric, each scored 0-2, out of 12. Financial quality: flagged indicators by severity. Kept and missed count the prior-quarter promises scored on that call.

Promise Ledger · All Quarters

MarkedStatusPromise
Q4'26DeliveredTariff refund submissions expected to yield refunds on a rolling basis over 2 to 3 months following submission
Refunds materialized as described, with $184 million received in Q4 ($174M refunds + $10M interest), confirming the rolling-refund timeline.
Q4'26DeliveredFull-year FY26 CapEx estimated at approximately $6.5 billion
Actual FY26 CapEx came in at $6.4 billion, essentially in line with (slightly under) the prior estimate.
Q4'26Missed26 net new warehouse openings planned for fiscal year 2026
Actual came in at 25 net new buildings for FY26 (28 opened including 3 relocations), one unit short of the 26 promised last quarter; a minor but real miss on a hard, countable metric.
Q2'26DeliveredImprove member experience through mobile wallet and pre-scan technology
Checkout speed improvements up to 20%, automated pay stations piloted at 8 seconds
Q2'26DeliveredContinue to grow digitally-enabled sales at faster pace than overall sales
22.6% digital growth vs 7.4% comparable sales growth maintained
Q2'26DeliveredBe first to lower prices and last to raise them
Multiple KS price reductions cited including 39% drop in butter price
Q2'26Pending$6.5 billion CapEx estimate for full year
Maintained same guidance, Q2 CapEx of $1.29B on track
Q2'26DeliveredContinue to focus on increasing renewal rate of online members
Renewal rate decline was less than anticipated due to targeted communications success
Q2'26Pending30 plus net openings per year in future years
Maintained for future but revised FY26 down to 28 due to Spain delays
Q1'26DeliveredAI would be approached in very Costco way: practical, member-focused
Pharmacy AI delivering measurable results, expanding to gas operations
Q1'26ExceededContinue to build digital capabilities for personalization
Launched personalization with positive sales lift, exceeded foundation-building stage
Q1'26DeliveredExtended hours would provide about 1% lift to weekly US sales
Confirmed the 1% estimate held up after full quarter of implementation
Q1'26DeliveredCapital expenditure growth to support higher warehouse openings
$6.5B guidance represents 18% increase vs $5.5B actual FY25
Q1'26ExceededContinue to see small decline in renewal rate as digital mix changes
Only 10bps decline vs expected larger drop due to successful targeted communications
Q1'26Missed35 new warehouses in fiscal year 2026
Reduced to 28 due to Spain delays, but maintained confidence in 30+ future years
Q4'25DeliveredWorking closely with suppliers to mitigate tariff impact
Provided specific examples like laundry detergent savings
Q4'25PendingInvesting in capabilities to deliver more personalized member experiences
Showed targeted campaigns but still called it early days
Q4'25ExceededContinue to see renewal rate volatility quarter to quarter
Now warning of structural decline, not just volatility
Q4'25MissedCapEx for full year a little over $5 billion
Came in at $5.5B, 10% above guidance
Q4'25Delivered27 new warehouses for fiscal 2025 including three relocations
Delivered exactly 27 with 3 relocations for 24 net new
Q4'25DeliveredAdditional $40-50M LIFO charge in Q4 if current inflation maintained
Hit $43M, right in the guidance range
Q3'25PendingBuilding digital personalization capabilities
Launched targeted Mother's Day campaigns and recommendation hub, progress visible
Q3'25DeliveredInvestment in employee wages with March 2025 agreement
$40M catch-up accrual taken in Q3, mid-single digit SG&A headwind confirmed
Q3'25DeliveredContinue expansion of gas station hours
Extended hours led to two all-time highest gallon weeks in US
Q3'25DeliveredMembership fee increase majority benefit in Q4 FY25 and Q1 FY26
Fee increase now 4.6% of income vs 3% last quarter, tracking as expected
Q3'25PendingCapEx approximately $5 billion for full year
Reaffirmed as 'a little over $5 billion' with Q3 at $1.13B
Q3'25Pending28 new warehouse openings for fiscal 2025
Slightly reduced to 27 openings including 3 relocations, 24 net new buildings
Each row is a promise from the prior call, scored against the quarter in "Marked". Kept-promise rate counts resolved promises only; pending is excluded.
Promise-kept rate counts resolved promises only (pending excluded).
Scores, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.

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