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Management credibility scorecard

Bill Holdings (BILL)

5 quarters tracked (Q4'25 to Q4'26) · latest call August 19, 2026
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100%
Kept of 20 resolved
20
Kept or exceeded
0
Missed
7
Still pending
Share count, 3 yrs/yr · reducer

Score History

QuarterCall dateDisclosureFinancial qualityKeptMissed
Q4'26August 19, 20263/121 high, 3 medium, 1 low flags10Call sheet →
Q3'26May 7, 20267/121 high, 6 medium, 1 low flags20Call sheet →
Q2'26February 5, 20268/121 high, 3 medium, 3 low flags60Call sheet →
Q1'262025-11-0611/121 medium, 5 low flags50Call sheet →
Q4'252025-08-2710/124 medium, 6 low flags60Call sheet →
Disclosure: the 6-item rubric, each scored 0-2, out of 12. Financial quality: flagged indicators by severity. Kept and missed count the prior-quarter promises scored on that call.

Promise Ledger · All Quarters

MarkedStatusPromise
Q4'26DeliveredReduce workforce by up to 30% by year‑end FY26
Restructuring completed in Q4 as described.
Q3'26PendingWe would expect Embed 2.0 numbers to start showing up closer to next year (Q2)
No material Embed 2.0 revenue disclosed in Q3
Q3'26PendingMore holistic pricing optimization to roll out in fiscal '27 (Q2)
Confirmed still planning for FY27 rollout
Q3'26PendingW-9 agent expected to collect 3 million W-9s by end of year (Q2)
No update provided on progress toward 3M target
Q3'26ExceededBenefits of efficiency initiatives will start to be realized in fiscal '27 (Q2)
Accelerated timeline with 30% workforce cut effective by end of Q4
Q3'26PendingWe expect SPP volume to be excellent complement to virtual cards (Q2)
Still at same $400M TPV commitment despite doubling supplier count
Q3'26DeliveredWe expect this number [NNAs] to trend down slightly in short term (Q2)
Guided below 4,000, delivered 4,100 but blamed wealth management lumpiness
Q2'26DeliveredCash account product launch
Launched in Q2 with 70%+ of users increasing spend volumes
Q2'26DeliveredPricing changes to align with value delivery
Implemented targeted subscription price increases with minimal churn
Q2'26DeliveredAI agents deployment across platform
W-9 agent, coding agent, Bill Assistant all live with usage metrics
Q2'26ExceededEmbed 2.0 partnerships going live
All 3 partners (NetSuite, Paychex, Acumatica) live within 3 months
Q2'26DeliveredMulti-entity capability rollout for larger businesses
Explicitly stated 'we scaled our multi-entity capability'
Q2'26PendingRewards optimization to improve unit economics
Rewards rate only improved 1 bps to 133, still rising YoY - limited progress
Q2'26DeliveredEnhanced focus on larger customers and ARPU expansion
Subscription ARPU up 1% sequentially, net adds staying flat as planned
Q1'26ExceededDrive operating leverage and margin expansion
17% operating margin vs ~14% prior quarter, well ahead of expectations
Q1'26DeliveredContinued focus on mid-market customer expansion
Card spend per customer at records, new global capabilities rolling out
Q1'26ExceededEmbed 2.0 partnerships to drive market penetration
Three major partnerships signed, NetSuite already live - major acceleration
Q1'26ExceededLaunch AI agents and platform in FY26
Multiple agents already launched including W-9, expense coding, onboarding - ahead of schedule
Q1'26PendingSpend & Expense take rate at lower end of 250-260 bps range for FY26
Need to see if rewards optimization actually happens to hit this
Q1'26PendingSimilar level of take rate expansion in AP/AR as fiscal 2025 (~0.4 bps)
Q1 showed 0.3 bps expansion, tracking toward promise but early
Q1'26DeliveredFocus on higher ROI customer acquisition over pure net adds growth
Net adds down to 4,000 from 4,700 but card spend per customer hit record $145K - executing strategy
Q4'25DeliveredMore color on FY26 outlook during August earnings call
Provided full FY26 guidance with detailed assumptions and strategic priorities
Q4'25ExceededDisciplined approach balancing growth and profitability
Beat operating income guidance by 17%, expanded margins while investing in AI
Q4'25DeliveredPrice increases on checks and ACH starting in May
Implemented as scheduled, contributing to Q4 monetization
Q4'25DeliveredLocal transfer driving solid adoption for international payments
10,000+ customers using it in Q4, representing half of international FX volume
Q4'25ExceededRolling out advanced ACH more broadly over next several quarters
Launched as Supplier Payments Plus in June, ahead of schedule with enterprise customers
Q4'25DeliveredExpecting similar monetization in Q4 vs Q3 for APAR
APAR monetization stayed stable, benefited from ad valorem product growth and pricing
Each row is a promise from the prior call, scored against the quarter in "Marked". Kept-promise rate counts resolved promises only; pending is excluded.
Promise-kept rate counts resolved promises only (pending excluded).
Scores, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.

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