Earnings Call Intelligence Subscribe
Home › Call Sheets › VZ › Q1'26
Call sheet · Q1'26

Verizon Communications (VZ)

Q1'26 earnings call · held April 27, 2026 · compared with the Q4'25 call · management-credibility review
11/12
Disclosure score
7 low flags
Financial quality
Bottom line
The sleeper story everyone's missing is VZ's AI infrastructure play with hyperscalers - 'multibillion-dollar potential' that could completely change the growth narrative. Yes, they delivered first positive Q1 postpaid adds in 13 years, but the real breakthrough is cracking profitable growth: 35% reduction in customer acquisition costs while improving net adds. The binding constraint isn't demand or competition - it's their own execution on the customer experience transformation, with churn hitting sub-85 bps proving the strategy works. As Schulman put it: 'Every cohort now contributes more revenue, more margin and more cash. That affects compounds over time.' My view changes if Q2 churn bounces back above 90 bps or if the AI infrastructure partnerships remain all talk with no contracts by year-end.

The 30-second version

  • The sleeper story: VZ's AI infrastructure play could drive multibillion-dollar enterprise revenues
  • First Q1 postpaid phone net adds in 13 years, but the real story is cost structure revolution
  • Revenue growth guidance reaffirmed despite 80 bps network outage hit, but watch the promotional amortization unwind

What changed this quarter

MetricQ4'25Q1'26Change
Total Revenue$33.5B (Q4 2025)$34.4B+2.9% QoQ, strong sequential acceleration
Mobility/Broadband Service Revenue$22.6B (Q4 2025 implied)$22.9B+1.6% YoY, 80 bps outage impact
Postpaid Phone Net Adds616K (Q4 2025)55KSeasonal but +344K YoY improvement, first positive Q1 since 2013
Consumer Postpaid Churn95 bps (Q4 2025)90 bps average, sub-85 bps March exit-5 bps sequential, -10+ bps March improvement
Adjusted EPS$1.19 (Q1 2025)$1.28+7.6% YoY, highest growth in 4+ years
Adjusted EBITDA$12.6B (Q1 2025)$13.4B+6.7% YoY, all-time high at 38.9% margin
Free Cash Flow$3.7B (Q1 2025)$3.8B+4% YoY despite $1.1B severance hit
Broadband Net Adds372K (Q4 2025)341KStrong 341K including 214K FWA, 127K fiber
CapEx$4.0B estimated (Q4 2025)$4.2BOn track for $16-16.5B full year
Cost of Acquisition/RetentionBaseline (Q4 2025)Down ~35% by MarchStructural 35% reduction through March

Accountability tracked

8 new promises made6 narrative shifts flagged8 prior promises scored
Inside the full report
The complete write-up covers the full promise ledger with kept/missed calls, disclosure-quality scoring, the metrics-vanished check, verification items, and the questions to ask next quarter.
Read the full VZ Q1'26 report Subscribe
This is a free preview. The full write-up and promise ledger are published to subscribers on Substack.
Scores, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.

Follow what management promises next

Get free previews of our earnings-call research: the key changes, management scores, and questions worth investigating. Subscribe for full call sheets and deeper analysis.

Subscriptions are managed by Substack. If the form does not load, subscribe directly. Or follow the RSS feed.