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Management credibility scorecard

Veeva Systems (VEEV)

8 quarters tracked (Q2'25 to Q2'27) · latest call August 26, 2026
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97%
Kept of 31 resolved
30
Kept or exceeded
1
Missed
14
Still pending
Share count, 3 yrs/yr · flat

Score History

QuarterCall dateDisclosureFinancial qualityKeptMissed
Q2'27August 26, 20264/122 high, 3 medium flags00Call sheet →
Q1'27June 3, 20269/123 medium, 3 low flags50Call sheet →
Q4'26March 4, 20268/124 medium, 2 low flags41Call sheet →
Q3'26November 20, 202510/122 medium, 6 low flags40Call sheet →
Q1'26May 28, 20258/124 medium, 2 low flags30Call sheet →
Q4'25March 5, 20259/123 medium, 3 low flags50Call sheet →
Q3'252024-12-058/123 medium, 4 low flags50Call sheet →
Q2'252024-08-2810/123 medium, 3 low flags40Call sheet →
Disclosure: the 6-item rubric, each scored 0-2, out of 12. Financial quality: flagged indicators by severity. Kept and missed count the prior-quarter promises scored on that call.

Promise Ledger · All Quarters

MarkedStatusPromise
Q2'27PendingAchieve >80% win rate on Top‑20 CRM wins for FY27
12 wins secured, 2 pending - still not final; hedge language added
Q2'27PendingDeliver Falcon to market and generate revenue within 2027
Management still calls themselves the “rate limiter” and admits product is not live; no revenue recognized yet
Q1'27DeliveredCrossix continued healthy growth
Strong Q1, though lapping tougher comparisons
Q1'27ExceededStrong growth in R&D products
Beat Q1 numbers but only modest guide raise suggests caution ahead
Q1'27DeliveredAI revenue fairly immaterial in FY27
Confirmed expectation, focus on product excellence first
Q1'27DeliveredServices team hiring to support CRM migration demand
Record services quarter, team executing well
Q1'27DeliveredToken-based AI pricing model
Confirmed for Vault AI, expanding to other products
Q1'27PendingRoughly 14 of top 20 CRM decisions
Walked back to 'majority of remaining 4' - softer language suggests less confidence
Q4'26DeliveredVault CRM migrations creating cross-sell opportunities
Seeing customers add Network, OpenData, Service Center during transitions
Q4'26DeliveredNo material CRM impact in near term
Confirmed no impact this year, likely nothing material next year
Q4'26MissedStrong R&D momentum continuing
Acknowledged EDC hit an 'air pocket' after claiming predictable growth
Q4'26PendingAI agents rolling out through 2026
Confirmed April launch timeline for safety/quality
Q4'26ExceededCrossix to continue very healthy growth
Had outstanding year that exceeded expectations
Q4'26DeliveredRoughly 14 of 20 top pharmas will choose Vault CRM
Confirmed 14 committed, tracking to estimate
Q3'26DeliveredBusiness consulting as AI enabler
Now positioned as prerequisite for AI projects, early customer engagement started
Q3'26DeliveredQuality Cloud expansion into manufacturing
LIMS early adopter, batch release products, expanded footprint
Q3'26DeliveredCrossix as meaningful commercial driver
Continued strong performance, won't specify rate but confirms growth
Q3'26DeliveredVault CRM migrations accelerating
115 live customers, 14 top 20 commitments vs 7 last quarter
Q3'26PendingIQVIA partnership to contribute in coming years
Confirmed nothing material for this year, future timeline maintained
Q3'26PendingAI agents starting this year, rolling out through 2026
On track but no customer deployments yet disclosed
Q1'26DeliveredContinued investment in R&D for growth
19% R&D growth guidance maintained for 2026
Q1'26DeliveredData cloud integration and connected environment
Direct data API announced free to all customers
Q1'26PendingCompass moving toward incentive compensation grade
Still early adopter phase, admitted not at scale yet
Q1'26PendingAI solutions including CRM Voice Control and MLR Bot
CRM bot demo shown, delivery by end of year promised
Q1'26PendingMore Vault CRM commitments from top 20 in 2025
Still progressing conversations, expect decisions by end of 2026
Q1'26DeliveredCalendar 2025 revenue run rate goal of $3 billion
Achieved in Q1 2026, ahead of target timeline
Q4'25ExceededVault CRM migration tooling progress
Paul highlighted major improvements: 'remarkable difference from where we were two years ago'
Q4'25DeliveredAI solutions roadmap expanding
Announced CRM Voice Control, CRM Bot, MLR Bot with centralized AI group
Q4'25DeliveredData Cloud gaining traction
Peter called it 'biggest change in tone in last 6 months'-most bullish commentary yet
Q4'25ExceededServices revenue stabilization
Beat expectations with projects completing ahead of schedule
Q4'25DeliveredEDC momentum continuing with strategic partnerships
Added ninth top 20 customer and announced all-in clinical platform deal
Q4'25PendingMore top 20 CRM commitments in coming months
Reiterated same language-Paul said 'additional commitments over the next several months'
Q3'25DeliveredServices business stabilization
Brian noted outperformance and stabilizing base
Q3'25ExceededAdditional Top 20 commitments over next 12 months
Already delivered Boehringer, ahead of timeline
Q3'25PendingSome first migrations by end of year
Paul mentioned 'technical go-lives happening this year'
Q3'25DeliveredVault CRM full functionality in Q4
Paul confirmed next release achieves this milestone
Q3'25DeliveredBetter visibility into second half pipeline
Tim cited this as reason for R&D guidance increase
Q3'25PendingCampaign Manager available at end of year
Still on track according to Paul's comments
Q3'25DeliveredService Center generally available in Q2
Paul confirmed it's available now, executed on timeline
Q2'25DeliveredVault Basics customer expansion
Multiple customers signed and some live, expansion to more applications planned
Q2'25DeliveredBetter visibility into second half pipeline
Led to R&D guidance increase, though raises forecasting questions
Q2'25PendingMultiple Top 20 migration commitments over next 12 months
Paul expects additional commitments, timeline unchanged
Q2'25PendingCampaign Manager available by end of year
On track according to Paul, consistent with prior guidance
Q2'25DeliveredService Center release in 2024
Generally available now, ahead of some timelines
Q2'25DeliveredVault CRM generally available in April
Delivered on time, now exclusively selling Vault CRM
Each row is a promise from the prior call, scored against the quarter in "Marked". Kept-promise rate counts resolved promises only; pending is excluded.
Promise-kept rate counts resolved promises only (pending excluded).
Scores, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.

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