| Quarter | Call date | Disclosure | Financial quality | Kept | Missed | |
|---|---|---|---|---|---|---|
| Q2'27 | August 18, 2026 | 8/12 | 1 high, 3 medium, 1 low flags | 0 | 0 | Call sheet → |
| Q1'26 | May 19, 2026 | 8/12 | 4 medium, 4 low flags | 1 | 0 | Call sheet → |
| Q4'25 | February 24, 2026 | 10/12 | 4 medium, 2 low flags | 4 | 1 | Call sheet → |
| Q3'25 | 2025-11-18 | 7/12 | 5 medium, 2 low flags | 0 | 5 | Call sheet → |
| Marked | Status | Promise |
|---|---|---|
| Q1'26 | Pending | Operations experience manager role to enhance fulfillment experience Role implemented, early results showing reduced cancellations but no specific metrics |
| Q1'26 | Pending | Total sales growth of between approximately 2.5% and 4.5% Q1 at 4.8% suggests upper end of range achievable |
| Q1'26 | Pending | Expect comp sales to range between flat to 2% growth Q1 at 0.6% puts them in range but toward lower end |
| Q1'26 | Delivered | Cross-sell to reach something like $400M run rate this year Confirmed $400M run rate achieved, now targeting double next year |
| Q1'26 | Pending | Complete MET transition in all stores by end of fiscal 2026 On track with 1,000 stores completed, still targeting full rollout |
| Q1'26 | Pending | SRS to deliver mid-single-digit percent organic sales growth for 2026 Reaffirmed from Q4 guidance, no update on progress |
| Q4'25 | Exceeded | Continue investing in Pro capabilities and delivery speed Achieved 2 Sigma delivery performance and rolled out real-time tracking |
| Q4'25 | Delivered | Adjusted operating margin ~13% for 2025 Delivered 13.1%, within guidance range despite challenges |
| Q4'25 | Delivered | Total sales growth ~3% including GMS impact Delivered 3.2% with GMS contributing ~$2B as expected |
| Q4'25 | Missed | SRS mid-single digit organic growth for 2025 Delivered low single-digit growth, reset expectation to 2026 |
| Q4'25 | Delivered | Fiscal 2025 comp sales slightly positive Delivered +0.3% total company, +0.5% US, met lowered guidance |
| Q3'25 | Missed | Gross margin essentially flat at 33.4% Revised down to 33.2% due to acquisition mix impact. |
| Q3'25 | Missed | Operating margin of approximately 13% for fiscal 2025 Revised down from 13.4% due to GMS impact and volume shortfall. |
| Q3'25 | Missed | Second half demand pickup expectation Management explicitly stated 'expected increase in demand in the third quarter did not materialize.' |
| Q3'25 | Missed | SRS mid-single digit growth trajectory Downgraded to low single digit growth, flat Q3 comp despite 'exceeded expectations' narrative in Q2. |
| Q3'25 | Missed | Trade credit rollout continuing more broadly Still only 'several thousand' pros enrolled vs millions of customers after multiple quarters of promises. |
| Q3'25 | Pending | Fiscal 2025 comp sales growth of approximately positive 1% YTD running below 1% pace, needs Q4 improvement to deliver. Guidance reaffirmed as 'slightly positive.' |
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