nCino (NCNO)

Management Credibility Scorecard · 5 quarters tracked (Q4'25 - Q4'26)
Last updated 2026-04-01 · latest call analyzed
57%
Kept of 14 resolved
8
Kept / Exceeded
6
Missed
16
Still Pending

Grade History

QuarterDisclosure QualityFinancial Quality
Q4'25 →B-C+
Q1'26 →B+A-
Q2'26 →B+B
Q3'26 →B-B
Q4'26 →B+B+

Promise Ledger · All Quarters

MarkedPromiseStatus
Q4'26⏳Rule of 40 around fourth quarter of fiscal '27
Reaffirmed commitment with current trajectory toward target
pending
Q4'26⏳Professional services gross profit growth focus with AI acceleration in second half
Still expecting better margins in second half of FY27, not yet realized
pending
Q4'26✅Expect to have approximately 100 Banking Advisor capabilities by end of fiscal year
Banking Advisor shifting from discrete features to pervasive experience across platform
delivered
Q4'26⏳International subscription revenues expected to be accretive beginning with first quarter
Q4 international declined 1% YoY, but guidance calls for FY27 accretion
pending
Q4'26✅ACV outlook remains $564-567M representing growth of 10% in constant currency at midpoint
Delivered $602.4M ACV, 17% growth significantly above guidance range
exceeded
Q4'26✅Continue to see a desire from customers to renew early and adopt new pricing framework
38% of ACV now converted vs 27% in Q3, with largest customer renewing for 5 years
delivered
Q3'26✅Credit union team activation delivering results
Team 'on track to meet internal targets' though specifics not disclosed
delivered
Q3'26❌Banking Advisor monetization this fiscal year
Explicitly stated 'not part of our fiscal '26 financial plan' - complete walk-back
missed
Q3'26⏳ACV guidance of $564-567M
Expressing high confidence but Q4 execution required
pending
Q3'26❌Professional services gross margin improvement 'in coming quarters'
Now pushed to 'second half of next year' - timeline extension
missed
Q3'26⏳Platform pricing ~10% uplift target
Still hedging with 'want to get through Q4' before confirming
pending
Q3'26⏳Rule of 40 around Q4 fiscal 2027
Reaffirmed commitment with 'very convicted' language
pending
Q2'26✅Credit union market activation showing results
6 new logos + 35 cross-sells validates the dedicated team investment
delivered
Q2'26✅Platform pricing transition 'according to expectations'
21% conversion ahead of pace, Q4 will be major test with largest cohort
delivered
Q2'26⏳Professional services margin improvement focus
Still working through 'legacy projects' - timeline now 'somewhat gradual'
pending
Q2'26❌Banking Adviser agentic workflows 'next quarter' (Q2)
Slipped to 'before end of year' - development taking longer than expected
missed
Q2'26⏳ACV bookings 'historically seasonally stronger in second half'
Need H2 execution to validate - confidence expressed but unproven
pending
Q2'26⏳Rule of 40 target around fiscal 2027
Reaffirmed commitment but no update on progress toward target
pending
Q1'26✅Mortgage business conservatively guided (no YoY growth assumption)
Already outperforming with $800k Q1 beat and continued churn improvement
exceeded
Q1'26⏳Operating margin expansion in second half of FY26
On track - flowing through $5M of $24M cost savings primarily in H2
pending
Q1'26⏳$48-51M ACV addition for FY26
Explicitly reiterated - Sean said 'we remain confident in the full year ACV plan'
pending
Q1'26⏳Rule of 40 achievement around Q4 of next year
Not mentioned this quarter - concerning that this target disappeared from commentary
pending
Q1'26⏳Subscription revenue growth reacceleration in fiscal '27
Still committed but language shifted to focus on current year execution
pending
Q1'26⏳DocFox integration complete by nSight (Q2 FY26)
Still on track - Sean confirmed they expect bookings to increase meaningfully in H2 after integration
pending
Q4'25⏳Banking Advisor to be part of every new deal and renewal
Still committed but timeline softened, pushed from February to broader rollout
pending
Q4'25❌We look forward to building on the momentum created by existing EMEA leadership
New CEO admitted EMEA execution was 'not as crisp as it needed to be'
missed
Q4'25⏳We expect FullCircl will contribute approximately $13.3 million to subscription revenues through first 9 months of fiscal '26
New guidance provided, trackable for next three quarters
pending
Q4'25❌The 15% [revenue growth] remains our target for next year
Guidance came in at 7% growth, major miss on this commitment
missed
Q4'25❌We expect all new customer and contract renewal discussions beginning February 1st to be under new pricing framework
Pushed to Q2 with 'fully integrated onboarding solution' instead
missed
Q4'25✅FullCircl to contribute approximately $4 million to both subscription and total revenues in Q4
FullCircl contributed exactly $4.3M as promised
delivered
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Promise-kept rate counts resolved promises only (pending excluded).
Grades, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.