Lemonade (LMND)

Management Credibility Scorecard · 5 quarters tracked (Q1'25 - Q1'26)
Last updated April 29, 2026 · latest call analyzed
92%
Kept of 25 resolved
23
Kept / Exceeded
2
Missed
6
Still Pending

Grade History

QuarterDisclosure QualityFinancial Quality
Q1'25 →B+B+
Q2'25 →B+B+
Q3'25 →A-B+
Q4'25 →B+B
Q1'26 →B+B

Promise Ledger · All Quarters

MarkedPromiseStatus
Q1'26✅Positive adjusted free cash flow trend continuation
$17M positive, fourth consecutive quarter, 7 of last 8 quarters positive
delivered
Q1'26✅Revenue growing 20+ percentage points faster than IFP dynamic to continue
Revenue +71% vs IFP +32%, 39 point spread, well above 20+ promise
delivered
Q1'26⏳Continue launching multiple car states throughout 2026
On track, launched autonomous car with Tesla, expanding rollout
pending
Q1'26✅Growth spend of about $225M for full year 2026
Raised to $235M, 4.4% increase showing confidence in efficiency
exceeded
Q1'26✅Clean-the-book efforts largely wrapped up by end of 2025
They claim it's done but ADR hasn't improved, so either incomplete or other retention issues
delivered
Q1'26⏳Q4 2026 full quarter EBITDA positive and full year 2027 EBITDA positive
Reiterated identical language, no change to timeline despite Q1 loss widening
pending
Q4'25✅ADR improvement as clean-the-book efforts complete
ADR stabilized at 85%, up from prior quarter but momentum stalled
delivered
Q4'25✅LTV-to-CAC ratio maintained above 3:1
Maintained 'above three times' but stopped providing specific multiple
delivered
Q4'25❌Total 2025 growth spend of about $180M
Actual spend higher due to Q4 overperformance, shifted to $225M for 2026
missed
Q4'25✅Q4 growth spend at roughly similar level to Q3 ($46M)
Delivered $53M, 15% above guided level
exceeded
Q4'25✅Revenue growth outpacing IFP growth through Q2 2025
Delivered 20+ point differential vs guided 12+ points, extended timeline indefinitely
exceeded
Q4'25⏳Positive adjusted EBITDA for full quarter Q4 2026
Reaffirmed with stronger language ('we will be' vs 'expect'), increased confidence level
pending
Q3'25✅Loss ratio improvements to continue
62% gross loss ratio was record low, better than expected
exceeded
Q3'25✅Europe as meaningful growth driver
Europe now material contributor though growth rate moderating from 200%+
delivered
Q3'25✅Revenue growth to outpace IFP growth
Revenue +42% vs IFP +30%, 12-point differential exceeded expectations
exceeded
Q3'25✅ADR to normalize and resume improvement
ADR improved from 84% to 85% as predicted
delivered
Q3'25✅Continue state launches for car product
Added Colorado and Indiana, now in 10 states covering 50% of US market
delivered
Q3'25⏳Positive adjusted EBITDA before end of 2026
Unchanged timeline, management reaffirmed Q4 2026 target
pending
Q2'25✅Growth spend efficiency maintenance
Doubled car spend while maintaining efficiency, cross-sell volume doubled
delivered
Q2'25✅Geographic expansion continues for car
Added Colorado and Indiana, now 10 states covering 50% of market
delivered
Q2'25✅Car business momentum building
Hit $150M IFP milestone, 82% loss ratio 13 points better YoY
exceeded
Q2'25✅Positive adjusted free cash flow in 2025
Generated $25M in Q2, ahead of guidance despite California wildfires
delivered
Q2'25❌ADR normalization and improvement over coming quarters
ADR flat at 84%, still showing 4-point drag from home cleanup with no improvement timeline
missed
Q2'25⏳EBITDA breakeven by end of 2026
Maintained guidance but now heavily dependent on reinsurance accounting changes rather than operational improvements
pending
Q1'25✅Car IFP stabilization before growth
Not just stable but now outgrowing the rest of business
exceeded
Q1'25✅Operating leverage from fixed cost control
10 quarters of declining real expenses while growing 65%
exceeded
Q1'25✅Geographic expansion for car in 2025
Added Colorado, now at 40% market coverage
delivered
Q1'25✅TTM loss ratio in target range around 73%
Hit exactly 73% despite active CAT year
delivered
Q1'25✅Sustained acceleration toward 30% growth
Six consecutive quarters of accelerating growth, now at 27%
delivered
Q1'25⏳EBITDA breakeven by end of 2026
Reiterated unchanged timeline, excludes growth spend was EBITDA positive in Q4
pending
Q1'25✅Cash flow positive for full year 2024
$48M positive vs guidance for breakeven - delivered a year early
exceeded
Get the next LMND call sheet the day it drops.
Subscribe to Call Sheet Daily →
Every missed promise →  ·  Metrics that vanished →  ·  All credibility pages →
About Research ↗ · Credibility Index · Missed Promises · Screens · 13F Holdings · Subscribe
Promise-kept rate counts resolved promises only (pending excluded).
Grades, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.