Credibility Index › Toast (TOST) › Q2'25

Toast (TOST) Q2'25 Earnings Call

Management-credibility review · call August 5, 2025
B+
Overall grade
B+
Financial quality
The sleeper story is TAM expansion velocity - new segments at 10K locations tracking to $100M ARR with retail already at >$10K ARPU vs ~$6K for core. Wall Street sees the obvious record net adds, but the real edge is that core SMB productivity is accelerating, not saturating, even in 30%+ penetrated markets. The binding constraint isn't demand - it's go-to-market capacity in new segments where they're 'unlocking incremental investments.' Most revealing quote: 'If we can have customer impact, monetization will follow over time' on AI - they're playing the long game while competitors chase quick AI revenue. My view changes if new segment ARPU growth stalls or if core SMB productivity gains reverse.

The 30-second version

What changed this quarter

MetricPriorThis quarter
Net Location Adds6,000+ (Q1)8,500 (Q2)
Total Locations140,000 (Q1, +25% YoY)148,000 (Q2, +24% YoY)
Recurring GP Growth37% YoY (Q1)35% YoY (Q2)
SaaS ARR Growth32% YoY (Q1)30% YoY (Q2)
Payments ARR Growth31% YoY (Q1)32% YoY (Q2)
GPV$42B (Q1, +22% YoY)$50B (Q2, +23% YoY)
GPV Per Location-3% YoY (Q1)-1% YoY (Q2)
Total Take Rate85 bps (Q1)93 bps (Q2)

Accountability tracked

7 new promises made3 narrative shifts flagged6 prior promises graded
Inside the full report
The complete write-up covers the full promise ledger with kept/missed calls, disclosure-quality scoring, the metrics-vanished check, verification items, and the questions to ask next quarter.
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Other TOST quarters: Q1'25 · Q3'25 · Q4'25 · Q1'26
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Grades, kept-promise rates, and flags on this site reflect the author's opinion, applying a stated methodology to statements management made on public earnings calls. Informational and educational purposes only - not investment advice, a recommendation, or an offer to buy or sell any security. Sources believed reliable but not guaranteed; the author may hold positions in the securities discussed.